Battery Booster Program

The Queensland Battery Booster program is now live!

Energy Base is an approved installer for the battery booster program.

 

Eligibility criteria for households

Householders will need to meet the following eligibility criteria:

• have a combined annual household taxable income of $180,000 or less for the standard $3000 rebate, and an applicant annual income of less than $66,667 for the $4000 low-income rebate
• be the owner of the residential property in Queensland where the Approved Battery System will be installed
• have a solar PV system (new or existing) with a minimum 5 kW system capacity
• use an Approved Battery System with a minimum 6 kilowatt hours (kWh) and which is included on the department’s published list https://www.epw.qld.gov.au/about/initiatives/battery-booster-program/approved-battery-list
• use an Approved Installer. The Approved Battery System must be installed by an Approved Installer who is registered on the department’s Approved Installer list. https://www.epw.qld.gov.au/about/initiatives/battery-booster-program/approved-installer-list
• agree that the installation may be subject to a safety inspection by a Queensland Government- appointed inspectorate.

 

More information is found here:

Battery Booster rebate for householders | Homes and housing | Queensland Government (www.qld.gov.au)

 

Or contact us at Energy Base to receive information, or assistance with a design and quote.

 

Searching for More Team Members!

Energy Base is on the hunt for more team members to add to our group.

We are experiencing huge demand for our quality service and we need more colleagues to help deliver.

Positions Vacant include:

Installation Electrician 

• Working in a group to carry out safe, quality installs for our residential and commercial customers.
• Installs from 6.6kW to 100kW and beyond.
• Grid-connect solar, hybrid battery, and off-grid.
• Electrical installs including EV chargers, shed wiring, switchboard upgrades & relocations, mains installs & upgrades.

Service Electrician

• Taking care of all after-sales for existing customers.
• Audits of old systems.
• Warranty checks.
• Inverter replacements.
• General electrical works.

Junior All-rounder

• Varied role taking part in all parts of the business.
• Assisting with rooftop solar installs, 12V installs, 12V sales and technical tasks.
• Could lead to an apprenticeship, sales role, or technical role.
• Would suit a young person with an electrical or electronics interest.

 

Interested yourself?  Know anyone who might be?

Send your resume to info@energybase.com.au, call us on 49512214, or visit us at 37 Connors Road.

 

Solar Panel Cleaning

A popular question we receive from solar home owners is ‘what is the best way to clean my solar panels?’.

In short here is the procedure:

• It is recommended to wash solar panels in early morning or late afternoon to avoid thermal shock on the glass due to sudden cooling.
• Always observe safe working practices when accessing the roof.  Use a professional if there is any doubt.
• Firstly inspect the solar panels for any damage or breakage, if the panels are compromised do no proceed and contact your installer.
• Use de-ionized water if possible, but otherwise rain or tap water is ok.
• Wash the panels and use a brush or sponge to remove dirt and dust.
• Rinse again and allow to dry naturally

REC have produced a easy-to-understand guide on this topic, you can download the file here.

We generally recommend cleaning during winter/spring, when it probably hasn’t rained for a while.  This is before the peak spring solar generating season.

Adjusting Your Hot Water Timer In Wintertime 2022

How to Adjust Your Hot Water Timer.

Now that the weather is cooling off, inevitably we all enjoy longer, hotter showers, and an increase in hot water use.

If you have an electric hot water system with a timer set to heat the water during daytime with your solar, this email will explain how to adjust it, if required.

Your Timer and Contactor.

The EH011 is the battery backed timer, and the ESC125 is a contactor (like a heavy duty switch), the contactor is fitted to prolong the life of the timer.

We set the timer to heat from 9-10am until 2-3pm which is enough for most homes.

However you may have noticed in the past few days, the water is no so hot first thing in the morning.

This is because in winter hot water usage goes up and more heating time is required.

There are two ways to achieve this:

ONE – simplest and easiest

1. Flick the small grey switch from “Auto” down to “I”
2. This will heat the water from grid at all times.
3. You will lose the benefit of the free solar heating, but you will have plenty of hot water at all times.
4. Just remember to flick the switch back up when this cold snap is over.

TWO – this requires a bit more work but will continue to maximize the free solar heating during daytime

Add an overnight boost by following these instructions:

1. Roll the grey dial upwards only, till say 2am
2. Push the small grey notches to the left so they line up with the “I” instead of the “O” – this turns on the heating
3. Allow say 1-2hr of overnight boost (remember this power will come from the grid and you pay full price for it)
4. Return the grey dial so the present time points to the right-pointing arrow, remember rolling the dial up only.

When winter / cold snap is over you can follow the same procedure to turn the boost off again by taking the 2am boost period away by pushing notches back to the “O”.

 

https://youtu.be/ikC60uPy_I8

 

 

A reminder how it works.

On this screen shot of a day’s solar generation / consumption you can see the blue square load running in the morning.  This is the hot water tank drawing energy while the sun is up, and turning off by itself via the thermostat.

Please note: if you have the normal timer and contactor setup described in this message, the hot water tank will heat up daily, rain hail or shine, it is not dependent on the sun being out!

Electricity Prices Rise in July

After some years of price decreases, Ergon Energy customers are facing power price rises on July 1.

The new rate for Tariff 11 – General Supply is 24.3c/kWh. This is up2.5c/kWh, or a 12% rise.

The solar feed-in-tariff is linked to the wholesale price of power.  You may have heard this has been rising sharply due to rising fuel (coal and gas) costs.  Good news for solar customers is that it translates to an increase in the credit you receive from your exported energy.

The new rate for solar feed-in will be 9.3c/kWh. This is up 2.7c/kWh, or a 40% rise.

Overall for solar customers, if you export the same amount of energy during daytime that you use at night, you should see no change to your power bill.  This is because the cost increase at night is offset by the gain in credit during the day.  Good news!

If you don’t have solar, why not enquire and get your costs under control?

LG Cord Zero Giveaway

Exciting Announcement!

For the months of May and June 2020, Energy Base is giving away an LG Cord Zero A9 Essential stick vaccuum valued at $650 with every LG Solar Power System sold.

 

There is only a limited number of vacuums available so get in quick to secure yours.

 

Contact-less Solar During COVID-19

Energy Base has implemented changes to our operational procedures to ensure the safety of our customers and employees.  By following these procedures we can to continue to assist our customers on their mission to reduce their energy costs.

Sales Process

We have always preferred face-to-face meetings during the sales process.  However we understand this is not possible at present. So here is our procedure for supplying you with a “contact-less” solar system:

• Initially we will conduct a phone meeting to discuss your energy requirements and determine what solar solution is right for you.  We can carry this out either over the phone or via a video call like FaceTime, Skype or Zoom.
• We then use our photo-quality overhead imagery and solar planning tool to design a solar layout  to suit your roof.
• Since we always carry out a site survey to check the switchboard and roof, we would plan this to occur with no contact to anyone in your home.  As long as we can access both the switchboard and roof locations we are happy to do this ourselves at a time convenient to you.  We will not skip this very important step.
• After completion of the site visit and planning of the roof, we will send you via email a link to our online solar proposal.  Here you can read about Energy Base and how solar helps you in general, see your roof plan and browse across some options at different price points.
• After a few days we will call you again to ensure everything is clear and answer any further questions you may have.

 

 

 

 

Install Process

Installing solar in general is a non-contact activity, we are working in unfashionable locations like your ceiling space, roof and switchboard after all!  However to heighten safety in this time here is what we will do:

• Our team will call you when on the way to the job to advise you, so you can keep your distance.  We also ask that you have cleared our work area, namely the inverter location and access to the man hole.
• When onsite we will wash our hands immediately and at regular intervals with soap from our work vehicle.
• If we need to enter the house to access the man hole / ceiling space we will wipe off any surfaces we touch whilst performing the work.
• We will refrain for entering any other part of the house whilst we are installing.
• Upon completion we will clean our work area, and wipe down the inverter and switchboard.
• The end-of-job STC rebate sign-off that is usually completed on the installers mobile phone will instead be carried out remotely by our office staff the next day.  You can sign off via your own mobile phone.
• Provision of operating instructions and monitoring setup will be carried out either onsite maintaining 1.5m distance, or via phone the next day if you prefer.

 

SMA Smart Screen

Attention SMA Customers:

Below is a simple, useful video showing how to connect your smart phone or device to the inverter smart screen.

The SMA Smart Screen has replaced the traditional LCD screen.

This solution offers far more information, and available on a colour screen.

You can connect to the inverter directly from your smart device using the inverters built-in hot spot.

This feature is in addition to normal internet WIFI monitoring on SMA Sunny Portal via your router.

 

 

An information sheet about the SMA Smart Screen can be downloaded here.

 

Energy Base is the local Mackay authorised SMA PowerUP Partner meaning we can offer greater benefits to you!

 

Summertime Bill Blues

Question: Why is my Summertime Power Bill High?

Just as the seasons change, the results on your power bill change across the year too.  We are able to predict accurately the average annual/daily solar generation from a given system.  However it is not as easy to predict the actual dollars saved and earned from a solar system.  Plus it will vary from home to home and from season to season.

Over the past 10 years, at this time of year, we’ve had customers question their power bill because it has jumped in cost over the summer.  In 99% of cases the solar is working exactly as it should, it is just the weather that is causing the not-so-desirable result on the power bill.

Answer:

There are a few reasons for this:

1. Increased air-conditioning during daytime = less solar exported to the grid
2. Increased air-conditioning during night-time = more imported electricity therefore high cost from Ergon
3. More rain = more clouds = less solar generated overall
4. More rain = increased clothes dryer use

It is very important for all customers to remember that the “credit” earned is from only the excess solar power that has flowed to the grid, not all the solar power generated.  If your credit has decreased it just means that you are self-consuming more of the solar power within your home, before it gets to the grid.

So you are still saving money by not purchasing power during daytime, you just can’t see that figure on the power bill.

 

Here is a few charts to help illustrate:

High solar generation / high load:

On this day the home consumed a lot of power, peaking over 8kW and with constant load of 5kW.  The solar also peaked at 5kW, so obviously a sunny, hot day.  Almost all the solar power was self-consumed in the home and the export to the grid was virtually zero.  Therefore the home has made very good unseen savings on the power bill .

Low solar generation / high load:

Conversely on this day the home still consumed a lot of power, but the solar was very erratic and overall low in generation.

 

And here is a different home with large air-con load for 24h, again with low/patchy solar (considering this is with a 10kW solar system):

 

 

High solar generation / low load:

Lastly, compared to this clear day in spring, with no air-con, you can see the 5kW solar output easily covers daytime load.  Plus there is plenty of export to the grid (in green)

 

 

In all the charts above the grey shaded area is the “self-consumed solar”.

Importantly, this value is not shown on the power bill.  But it amounts to a substantial amount of energy savings over the quarter/month.

We hope this explanation helps understand the variation across seasons and how it translates to your power bill.

If you have any questions please reach out to us.

 

 

Door Knockers – No Thanks!

There is perhaps no other industry with such a relentless push from uninvited parties to purchase their products, as there is in solar.

 

We are continually hearing from customers that are tired of getting random calls from random companies spruiking the “latest German technology” or a “new government rebate” or to “find out if they are eligible”, or even that the “rebate is ending next week “.

 

In the 9+ years we’ve been operating we are yet to hear of anyone getting a good deal that was initiated with an uninvited knock on the door or telephone call at 6pm when dinner was in the oven and the kids were splashing around in the bath.

What ends up being the case is that the customer is lumped up with a system that is either:

 

– a cheap and nasty “bill buster” system with no-name brands

 

Or even worse:

 

– a seriously overpriced system

 

Take for example this review left by one of our customers recently:

 

Often these types of companies will induce some kind of pressure at the time of consultation by saying things like:

 

– the rebate is ending soon;

– we’ve only got 3 spots left this month;

– the boss will allow me to discount by $500 for 2 jobs only; or

– the special price ends this week.

 

In all these instances, it’s purely pressure to get you to sign up without checking other options, because they know if you did check other options from a more reputable supplier, you would not take up their offer.

 

If you have fallen prey to a scheme like this, you are able to exercise your right to cancel during the 10-day cooling off period for unsolicited sales under Australian Consumer Law.

 

You can reduce your risk of falling prey to door knocker tactics by doing the following:

 

• Engage a couple of respected, experience local companies to give you a quote
• Ask for some options to demonstrate the price range available
• Spend some team reading / researching online to form your own opinion, but don’t believe everything you read on Facebook or online forums.
• Check out some of the workmanship of companies who have quoted you.

 

 

By choosing Energy Base as your solar provider you can be assured of:

 

• A proper site assessment including getting on the roof to measure
• Honest advice about system sizing and expectations of results
• Fair pricing
• Neatly crafted installs
• Solid aftersales service

 

Call us now on 49512214 to discuss more about your solar requirements.

Approved Solar Retailer

Energy Base has signed on to the Clean Energy Council Solar Retailer Code of Conduct, a voluntary scheme authorised by the Australian Competition and Consumer Commission (ACCC).

 

Companies that have signed on to the code have committed to provide a higher standard of quality and service, raising the bar in the solar industry. They will also provide a minimum five-year whole of system and installation warranty on solar power systems.

The program is designed to give peace of mind to people who are making the decision to invest in a solar system by helping them purchase the best product available from a company committed to responsible sales and marketing.
Customers can identify businesses that have signed on to the code by a special Clean Energy Council Approved Solar Retailer logo. A full list of Approved Solar Retailers can be found at approvedsolarretailer.com.au.

Energy Base is proud to be a signatory to the Solar Retailer Code of Conduct, and looks forward to continuing to help improve standards in the Australian solar industry.

Customers can expect that a Clean Energy Council Approved Solar Retailer will:

Pre-sale
• ensure that sales representatives act ethically at all times
• not engage in any dishonest or misleading advertising or sales tactics
• educate consumers about their purchase by supplying essential information about the system in writing before entering into a contract. This includes site-specific full system design and an average daily performance estimate for each month of solar generation

Post-sale
• uphold consumers’ legal rights relating to cooling-off periods and refunds. They will give customers the chance to cancel a contract and obtain a full refund if any changes are made that are not approved in writing (including variations to system design)
• provide a minimum five year warranty covering the operation and performance of the entire solar system
• fully inform customers about the processes involved between system installation and network connection, or facilitate this process on their behalf

General business
• provide consumers will all required documentation after the system is installed
• adhere to all existing legislation and regulations
• be fully accountable for the actions of any subcontracted parties, including Clean Energy Council-accredited installers/designers
• have a fair and transparent complaints process, and respond to customers within 21 days of them making a complaint

 

Feel free to contact us on 49512214 to learn more about the program and our services

Energy Base – Gold Installer

STOP PRESS:

Australia’s Most Respected Solar Website, SolarQuotes, recently announced that Energy Base achieved GOLD status among solar businesses that form part of the SolarQuotes installer network Australia-Wide.

Energy Base has used SolarQuotes as a source of high-quality leads for many years, and by working together we have helped many Mackay locals to Go Solar.

The requirements to achieve Gold status are at least 50 reviews in 3 years and with an average score of at least 4.1 out of 5.

 

Energy Base has achieved Gold status by receiving 50 reviews in the past 3 years with an average score of 4.7:

And in the past 6 months we have improved further and received an average review score of 4.8

 

The SolarQuotes website has lots of great information about solar, including news, product reviews, blogs and more.

Energy Base prides itself on offering the best knowledge, service, products and installation standard in Mackay and surrounding districts .

Haven’t got solar yet?  Give us a call on 49512214 to find out more!

 

Solar Designs – Get it Done Right

During the past week we have come across three cases where customers have been left with poorly designed solar systems by a previous installation company.  In all cases the poor design was not noticed until some years later when we attended site to check a fault or perform a service.

Issues we have identified are:

1. A solar array upgrade added – with additional panels placed right under a huge mango tree.
2. A solar array extended – with totally mismatched panels added to the same string/group as the original older panels.
3. A larger solar array installed with all panels facing east – when a split east-west array or even all west would have been better.

In all cases the result is that whilst the system does still function, it functions at a far reduced level than where it should, and the customer has paid for something that they haven’t received.

In at least two of these cases, the work was done by a local company, so unfortunately we can’t say it was done by fly-by-nighters.

Energy Base invests into training all of our electricians to become Clean Energy Council Accredited Design and Installers.

We presently have the following electricians accredited:

Shannon Hagger A8662476

Brendan Camilleri A8394651

Eben Potgieter A5018496

 

And this week our newest electrician Nick Goddard is undergoing his training to gain his accreditation.

Therefore we will soon have four electricians on our books with the right knowledge and experience to carry out a proper design and give you the right advice about your solar power system!

 

Commbank $500 Cashback

Did you know that Commonwealth Bank customers may be eligible for a $500 cashback?

 

If you meet the following criteria, go ahead and apply before September 13 to see if you are eligible:

• Installed solar panels have an output size of equal to or greater than 5 kilowatts (kW)
• Minimum home loan balance is $50,000 or more
• Address where solar panels are installed matches the address we have listed as security for your home loan or investment home loan
• Property is not an apartment or commercial property
• Account holders have an open Commonwealth Bank transaction account for us to deposit the cashback.

 

You will need proof that the installation has been completed, any of these will suffice:

• Paid Installation Invoice; or
• Certificate of Electrical Compliance; or
• Small-Scale Technology Certificate (STC); or
• STC Assignment Form; or
• STC Assignment Form Confirmation.

Please get in contact with us at Energy Base if you need any paperwork relating to your solar installation!

 

Lastly, please read all the information found at this link to ensure you understand the offer:

https://www.commbank.com.au/latest/green-home-loans.html

 

LG Electronics – Solar Videos

LG Solar Modules are known for their quality and performance and with the backing of LG make for a dependable solar solution which will deliver clean energy day after day, year after year.

In order to appreciate the quality of the LG panel product and our part in the LG dealer network, please have a look at the below video links about the LG dealer network, customers feedback and quality installers from across Australia explaining why LG is their number one partner.

 

LG Customer Testimonials:

 

 

LG Dealer Testimonials:

https://www.youtube.com/watch?v=4ptVu2b9ajc&feature=youtu.be

 

LG GM about the dealer network:

 

 

Eungella Off-Grid

Last month we installed an off-grid system at a beautiful setting, high in the hills behind Eungella.

As you know the climate at Eungella is somewhat different compared to the rest of the region, after all the name Eungella means ‘land of the clouds’.  We’ve been keeping an eye on the weather up there since this job was confirmed and often when its clear in Mackay it’s cloudy at Eungella.

When working on another off-grid job earlier this year during summer it was noted that the temperature differential between the top of the range and the bottom was about 8 degrees.  This will be great during summer when air-con use would be less, solar performance will be better and the battery bank will be happier because they are cooler.

However the big difference will be that the maximum demand will likely occur in winter due to space heating requirements.  We’ve already learnt that oil heaters us a LOT of power.

The new home is for a young growing family, so we know their power needs will increase over time.

All of this has been considered in the design of the system:

• use of highest efficiency LG Neon2 330W solar modules
• over-sized solar array to capture all the possible solar energy in cloudy weather, and for when the clouds (eventually) clear
• space left on the shed roof and on left side of the equipment board for future DC charging via an MPPT charge controller.
• battery bank / busbars arranged to allow easy expansion to 5 cabinets / 20 batteries = 50kWh
• auto-start generator hard-wired into the system as per Australian Standards
• due to the remoteness of the site, an additional ‘doomsday’ switch for a spare generator has been included in the extremely unlikely case of battery, inverter and main generator failure – we always think one step ahead at Energy Base!

The Victron Color Control GX allows both the customer and our service team to keep a close eye on all parameters of the system, as well as easy tweaking of settings as the system beds in.

 

And here’s a drone video of the surrounding area:

 

 

Call or write to us when you need remote solar and battery power!

Commercial Success Story – Three Years Later

Custom Fluid Power Mackay Achieves a Great Result from Their Solar Investment

As an example of an optimal outcome for a commercial solar power system, on many levels, look no further than the result for Custom Fluid Power’s Mackay branch.

In 2016, Energy Base was asked to investigate the energy needs at the Mackay facility and submit a proposal for a solar power system.

After a walk-through of the workshop and office, it was agreed to take the first step in the design process, which was to obtain a meter data download, to obtain the 8760 data (24hr x 365 days).

Once this data was received, it was uploaded to our solar proposal calculator, allowing us to model a full years consumption against a full years solar generation.

We determined that a 38kW solar array, connected to a 30kW inverter system would give a great reduction in power bills.

Keeping to a 30kW inverter system allowed us to avoid additional costs of around $10,000 associated with >30kW systems, hence minimizing upfront investment whilst not sacrificing performance.

It would also bring further planned benefits in the future (more on that later)…

 

The calculator determined that energy from the solar system would result in imported energy from the grid being reduced by 37%

And a 33% Return on Investment in Year 1:

The installation was confirmed and the system was installed at the end of 2016.

• 38kW LG 285W solar modules (made in Korea)
• 25kW and 5kW SMA inverters (made in Germany)

12 months on, an evaulation of the performance and a comparison to the Proposal was made.

The accuracy of the result surprised even us!

The solar system produced 46.8MWh which offset 36% of the 126MWh total consumption.

Compared to the estimate of 37%, we were very happy with 1% error!

 

A bigger benefit after 12 months was the ability of the customer to have themselves re-rated as a ‘Small Business’ customer with Ergon, because their annual consumption was reduced to below 100MWh.

Therefore their energy rate was reduced from over 40c/kWh to around 28c/kWh, hence saving a further 1/3 of their remaining energy costs from the grid.

 

Further (!), because the inverter system was rated at 30kW and not larger, they are now able to apply to export excess solar energy to the grid to earn some credit on weekends.

 

Overall, you could call this a win-win-win-win scenario

• win (solar reduces energy costs – as always)
• win (perfect size solar installed thanks to correct 8760 data –  no over-investment)
• win (reduction in Ergon tariff from Large to Small)
• win (solar export earning on weekends)

 

If you would like your business to have a win with solar, get in contact with Energy Base today!

 

http://www.custom.com.au/

https://www.sma-australia.com.au/

https://www.lgenergy.com.au/

SMA Wi-Fi

The new range SMA inverters are able to connect to your router using wi-fi.

After installation we will pair the inverter and router together via wi-fi during the commissioning process.

If the customer gets a new router, or the wi-fi password changes, there may be the need to re-pair the router and inverter

Below is a video guide on how to do this using a smart phone via the SMA User Interface:

 

As always if you need assistance, please contact us on 49512214

Visit SMAs website here

 

 

Adjusting your Hot Water Timer

At Energy Base, we use the Hager EH011 timer for controlling daytime heating of your hot water from your solar system.

The EH011 is ultra-reliable and features a battery backup to ensure that it keeps time, even if there is a 200hr mains power outage

Sometimes we receive calls from customers wishing to adjust their heating period, or override and heat water from the grid immediately.

Below is an instruction from Hager showing you how to setup and operate the timer:

https://www.youtube.com/watch?v=ikC60uPy_I8

Keep in mind that the timer dial is to be rolled UP only, and don’t forget to return the grey toggle switch to AUTO when you are finished setting up, or finished using the override.

As a guide, we set the timer to heat from 9-10am until 2-3pm for most homes.

Sometimes, in winter, customers wish to set an overnight boost for 1-2hrs to ensure really hot water for morning showers.  This overnight boost is then removed in spring time following the instructions in the video above.

 

Fronius Wi-Fi

 

Attention all Fronius inverter customers!

 

In most cases your Fronius inverter is connected to the inverter via your home wi-fi network.

During installation we pair the inverter to your wi-fi router by entering your home wi-fi network name and password.

If you get a new router due to an NBN install, or other reason, the inverter needs to be re-paired to the new router.

You will probably receive an error message from Fronius in your inbox in the meantime.

To re-pair the inverter to the router, you can follow this easy video from Fronius:

 

We recommend using two devices (smart phone, laptop, iPad etc) to carry out this task; one to watch the above video on, the other to actually do the task at the same time.

 

If you are having problems please call us on 49512214 for assistance

LG Upgrades Product Warranty

 

LG Solar has recently announced an increase in the Product Defect warranty on the Neon2 range up to 25 years, from 15 years previously.

This is now 15 years longer than the industry standard of 10 years.

The 25 year Performance Warranty stays at 98% in 1^st  year, with Annual Degradation 0.5%, meaning that after 25 years the guaranteed solar generation is at 86% of new, compared to 80.7% industry standard.

In Australia LG has so far distributed close to 750,000 panels and the warranty returns have been very very small.

The Performance Warranty s , The new warranty improvements apply to : the modules produced from 01.Oct.2017 (Serial No. : 710Kxxxxxxxx~)

 

LG believes this announcement will serve to reduce the misuse of of the 25 year Performance Warranty  to mislead customers into believing they have a proper, valuable 25 Product Warranty. In LG’s case now the choice is clear – there is one strong warranty – 25 Years Product and Performance warranty.

 

Given LGs size and strength compared to many competitors, this latest improvement gives solar customers Australia-wide a clear choice between LG and the rest.

 

Please also note LG Solar again won the Top Brand Award for 2018, after winning it also in 2016 and 2017, for being the panel trusted by most installers as offering a quality outcome for the end customer.

 

LG Neon2 on special until Christmas!

Energy Base is excited to announce that the award-winning and class-leading Neon2 solar module is available at a special price until Christmas.

Rated #1 by Choice Magazine and winner of the Intersolar award in Germany, the 320W Neon2 is 19.5% efficient and offers unbeatable value at current prices.

With a 12 year product warranty, wind speed resistance of 330km/h+, sleek black frames and LG’s renowned quality and reliability, the Neon2 has no equal in the solar market.

You already know a solar power system will save you money on your electricity costs, make sure you choose the panel that will out-perform and out-last the rest.

Call Energy Base today on 49512214 or visit us at 19A Juliet St Mackay to get a quote on the LG Neon2!

 

Energy Base is now a Tesla Authorised Reseller

We are proud to announce that Energy Base has been named a Tesla Authorised Reseller and Certified Installer.

With just a handful of companies nationally receiving this authorisation, you can be assured of receiving the highest levels of service and installation quality during your Tesla experience.

 

The Tesla Powerwall has the following specifications:

• 6.4kWh lithium battery pack
• 10 year limited warranty
• 3.3kW maximum discharge (though limited to 2.5kW with the SMA Sunny Boy Storage)
• 92% round-trip efficiency
• Indoor or outdoor installation
• Thermal cooling system included

 

The Tesla Powerwall will allow you to:

• Easily add storage to your existing solar power system
• Self-consume more of your generated solar power, therefore save more on power bills
• Reduce your dependence on fossil fuels and large energy companies
• Have limited backup power for the essentials during a blackout (function coming soon)

 

Call us today on 49512214 to see how easy it is to add storage to your solar, and ask about special introductory pricing!

2016 Power Price Rise – Save with Solar

July 1 has brought with it new power prices, and as usual the price is up.  Both residential and business customers will face an electricity price rise of up to 15.8% for some small business tariffs.

Small reductions in service fees have been offset by higher energy charges.  The good news is that a solar power system can help reduce energy charges by reducing consumption from the grid.

Our solar customers have reported that savings from solar have been 50% of their power bill, or better in some cases.

Energy Base is a trusted, local solar power provider for over 6 years, and can advise customers the best way to save with solar.

Using the best products on the market from LG Electronics and SMA, you solar investment will give you benefit for many years ahead.

 

Call or write to us today to learn how we can help you beat the power price rises with solar

 

 

Ergon Trade Ally Network

Energy Base have recently become a member of Ergon Energy’s Trade Ally Network in Mackay. The Trade Ally Network is a key part of Ergon Energy’s Empower Program providing incentives to businesses that reduce their power costs whilst improving the utilisation of Ergon Energy’s network.

This program is a part of a suite of demand-side management initiatives through which Ergon focuses delivering a safe, reliable and cost effective supply of power to Queensland Homes and Businesses.The program offers incentives to eligible customers aimed at taking peak load off targeted networks and deferring investment on multi-million dollar plant such as new zone substations while maintaining the reliability and performance of electricity supply to Ergon customers.

Energy Base provides commercial solar power, LED lighting upgrade and tariff adjustments that are eligible for the incentive’s begin made available by Ergon Energy.

If you are interested in knowing more information about this initiative it can be found here:
https://www.ergon.com.au/energy-conservation/demand-management/empower/about-the-empower-program

Contact us today to discuss your current operating costs and let us show you ways to decrease those costs, maintain productivity and do your part for the Mackay and the environment.

Energy Base lights up Mackay Regional Council

The front facade has been illuminated by eight solar LED lights with five additional lights installed on poles in the back carpark. Additionally two floodlights were replaced with LED floodlights to improve reliability and reduce operating costs.

Waeco repairs

Energy Base is now an authorised Waeco service agent. We can promptly repair or service your Waeco fridge,warranty work also.